All fine, but slippery showers

Exceptional breakfast variety kept my stay enjoyable.

The complimentary breakfast offered a wonderful variety of options, making it a delightful way to start each day.

The shower floors were extremely slippery, which posed a risk for falls.

High tourist taxes despite decent rooms and good breakfast choices.

great breakfast , friendly staff , small room.

Check-in was smooth, and the shuttle service from the airport made everything easy. Room 404 was clean and comfortable, making us feel right at home. Nice flat-screen TV with English channels entertained us during downtime. Breakfast had a good variety of options, with something different every morning, which I appreciated. However, the shower floor was alarmingly slippery. I had to be extra careful, and my child had a minor slip. It's a real safety concern that needs to be addressed. Also, there’s occasional noise from outside, likely due to nearby clubs. It didn't ruin our stay, but it was a bit disruptive at times.

I loved my 4 nights stay! The rooms were decent, and the cleaning staff were super nice. I even ordered lunch room service once, and it was great!

A practical review for you

The location is fantastic, allowing easy access to local attractions. The staff were exceptionally friendly, ensuring my needs were met. Unfortunately, the shower floor was quite slippery, posing a minor safety risk. The breakfast selection was delightful, providing something new each morning. A good stay with some room for improvement!

would definitely recommend for a holiday

Comfortable room, friendly staff, with a complimentary shuttle service to the airport that made my arrival quick and easy, and an inviting bar/lounge area to relax in after a day of exploring.

We enjoyed our stay here while exploring Guatemala City with our two teenagers. The front desk staff was cute, and the location made it easy to check out local attractions like the beautiful parks nearby. The city view from our room was a nice bonus.

My kids wished for better safety features in the bathroom.

I had an amazing time, especially enjoying the outdoor seating area and the complimentary snacks at the lobby bar. The massage options were nice too, providing the perfect way to unwind after a busy day. Just a heads up, the shower floors were a bit slippery, so be careful! 😊

I stayed in the King Room with City View for 1 night. The bed was super comfy, and I liked the flat screen TV with English channels. The only downside was that the shower floor was really slippery, which made it a little tricky. One of my kids fell a couple of times, so they really need to consider adding some anti-slip mats. The view was nice but the street noise from nearby clubs was a bit much, especially at night. Overall, it was a decent stay, just a few bumps to work out!

great stay but needs shower safety improvements

The location is fantastic, making it easy to explore nearby attractions. Staff service was excellent, always attentive and polite. The complimentary airport shuttle was a lifesaver, providing stress-free transportation. I particularly enjoyed the outdoor seating area, which was a lovely spot to relax with coffee.

However, the shower floors were extremely slippery, which posed a risk for falls.

I had a wonderful stay at Hilton Garden Inn Guatemala City. The staff were exceptionally friendly, going out of their way to ensure a pleasant experience. The complimentary airport shuttle made my arrival seamless, and the room was spacious and comfortable, with a nice flat-screen TV.

Minor noise from nearby flights.

Just an ideal choice for a transient visit in Guatemala City with value for money. The complimentary airport shuttle made my arrival so easy and stress-free. Check the room for extra pillows before settling in.